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Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Express Shipping is available via Local Courier.
Do You Ship Internationally?
No. Currently we ship only in UAE within City Limits.
How Long Will It Take To Get My Package?
Same Day Delivery for Dubai only and next day for other Emirates.
PAYMENT
What Payment Methods Are Accepted?
Cash on Delivery and Online Payments via Credit Card/ Debit Card
Is Buying On-Line Safe?
Yes, we accept online payments via Paytabs.com. They are 3D Secure Payment Gateway.
Order & Retunrs
How do I place an Order?
Call us/ Message on WhatsApp on +971526680580 to verify the availability of the item you want and we will email you the payment link if you wish to order online.
How Can I Cancel Or Change My Order?
If you wish to cancel your order, you may do so by calling us on +971526680580.
Do I need an account to place an order?
No. Account is not needed. You can order as a guest.
How Do I Track My Order?
You will be provided with a tracking number and courier website/ telephone number to be able to track your shipment.
How Can I Return a Product?
We can accept a return only within 15 Calendar Days after the delivery, if the item is in its original packing. We do not accept any opened items for return. If there is any fault with the device, it can be replaced/ repaired as per the Manufacturer Service Centre Policy. You must carry the device to the Brand authorised Service Center. Their Terms and conditions will Apply for the service.